Overview
The future of insurance is here - and it is digital. Digital is transforming not only our personal lives but our professional lives in insurance too. We need to up-skill in order to truly understand the changes taking place in the industry, the implications of these changes and what to do about them. And the CDI Programme helps companies and their staff to quickly get up to speed on digital insurance
The CDI Programme has 7 Courses covering all areas of digital insurance and consists of 56 one-hour lessons of online content which can be consumed at any time and at any place. We have teamed up with some of the world’s largest organisations and the most knowledgeable and experienced experts in insurance to bring you a Programme that is informative, engaging, fun, interactive and 100% online. To earn the CDI certificate you need to complete a minimum of 32 lessons - and pass the Multiple Choice Questions for each of the lessons.
The CDI Programme is the world’s first 100% online certification in Digital Insurance designed to bring together Insurance Professionals and Executives who are interested in learning how to transform the insurance industry in a digital world. CDI is also accredited by the Chartered Insurance Institute.
Learning Outcomes
Course Outline
- 1.1: 1.1 The 4th industrial revolution
- 1.2: 1.2 Our connected world
- 1.3: 1.3 The power of social
- 1.4: 1.4 Changing consumer behaviour
- 1.5: 1.5 The Future of Insurance
- 1.6: 1.6 Why data is king
- 1.7: 1.7 Cloud crushes costs
- 1.8: 1.8 Insurance re-booted
- 2.1: 2.1 Cloud
- 2.2: 2.2 RPA, Machine Learning & AI
- 2.3: 2.3 Blockchain
- 2.4: 2.4 IoT
- 2.5: 2.5 Chat & Voice
- 2.6: 2.6 Immersive Technologies
- 2.7: 2.7 APIs & Microservices
- 2.8: 2.8 Tech Architecture best practices
- 3.1: 3.1 The Power of Data
- 3.2: 3.2 Python basics
- 3.3: 3.3 Python intermediate
- 3.4: 3.4 Data visualization & example tools
- 3.5: 3.5 Machine learning
- 3.6: 3.6 D&A use cases in P&C
- 3.7: 3.7 D&A use cases in Life & Health
- 3.8: 3.8 Predictive Modelling
- 4.1: 4.1 Sales & Marketing
- 4.2: 4.2 Underwriting - Life & Health
- 4.3: 4.3 Underwriting - P&C
- 4.4: 4.4 Product Development
- 4.5: 4.5 Service & Administration
- 4.6: 4.6 Claims - Life & Health
- 4.7: 4.7 Claims - P&C
- 4.8: 4.8 Implementing value chain innovations
- 5.1: 5.1 Platforms & Ecosystems
- 5.2: 5.2 Digital Microinsurance
- 5.3: 5.3 On-demand & connected insurance
- 5.4: 5.4 Comparison Sites
- 5.5: 5.5 Community, Affinity, & Peer-to-Peer
- 5.6: 5.6 Health & Wellness
- 5.7: 5.7 Commercial
- 5.8: 5.8 Building new digital business models
- 6.1: 6.1 Customer Experience
- 6.2: 6.2 Direct Digital Marketing
- 6.3: 6.3 Data-led Marketing
- 6.4: 6.4 Social Media Marketing for Advisors
- 6.5: 6.5 The Power of Content
- 6.6: 6.6 Omni Sales & Service
- 6.7: 6.7 Customer Lifetime Value & Customer Advocacy
- 6.8: 6.8 Out of Industry Examples
- 7.1: 7.1 Why Strategy beats execution
- 7.2: 7.2 Regulations and ethics in a digital world
- 7.3: 7.3 Transforming the old vs building the new
- 7.4: 7.4 Partnership, Investing and Acquisition strategies in a digital world
- 7.5: 7.5 AGILE & LEAN basics
- 7.6: 7.6 Change Management as a discipline
- 7.7: 7.7 Cultural change for a digital world - Digital as DNA
- 7.8: 7.8 How to succeed when most transformations fail
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